Guest Facilities & Services

One of our friendly staff will greet you upon arrival and assist you with any shopping requirements or other guest services. Please click on the links below to view options and pricing.

The Ridge Nozawa Apartments is also conveniently located next to the renovated Nozawa Onsen SPArena, which incorporates indoor/outdoor onsens (mixed with bathers and segregated), a restaurant and massage chairs. More traditional Onsens are located in the village.


For your convenience, we are happy to drive you to a nearby supermarket for you to buy supplies upon arrival. For further shopping requirements, there is a supermarket on the main street in the village, which is a 5 – 10 minute walk along a heated road.


Located on the lower ground level is a ski locker and drying room, which is easily accessed either by the lift or front entrance.


Complimentary washing and drying facilities with detergent are available in the laundry room on the ground level.


Please view our Locate Us page for options and pricing.


Lift and Gondola pass pricing and resort details are available here.


The Nozawa Ski School provides English speaking instructors. Their snow train collects students across the road from The Ridge if pre-arranged through front desk. For families with young children not skiing, the Kids Park and Day Nursery (Yumin) provide parents with a worry-free solution. Refer to Recommended for Families section in above link.


We understand that your ski gear is a crucial element of your holiday, so we recommend Tomy Rental Shop for all your rental needs. Located next to the Gondola and only a 5 – 10 minute walk from The Ridge, Tomy stocks the best and newest range of skis, ski clothing and snowboard products. All of their equipment is competitively priced and expertly maintained. View rates here. For your convenience, you can also leave your ski gear with them overnight, so you don’t have to carry back and forth each day.


If you are stopping over somewhere before or after your stay at The Ridge, we recommend utilising the Black Cat courier service to send your ski gear direct from your hotel or the airport. Locate the Black Cat counter at the airport or arrange this quick, reliable and cheap service through your hotel concierge. Turnaround time is 24 hours for Tokyo and surrounds and 48 hours for the airport.


Our front desk can provide details on all tours available.
Some options can be viewed here.

Nozawa Onsen SPArena Onsen next to The Ridge
The Ridge Nozawa Apartments
Nozawa Onsen Ski Lessons & Kids Park
Nozawa Onsen village to chair lifts ‘Yu Road’ moving pathway